Privacy Policy | Royal Jelly Events

Last updated: January 2025

1. Introduction

Royal Jelly Events ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is written in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws in Spain and the European Union.

2. Data Controller

Royal Jelly Events is the data controller responsible for your personal data.

Contact Information:
Email: info@royaljellyevents.com
Location: Barcelona, Spain

3. What Personal Data We Collect

We collect the following types of personal data:

Contact Information: Name, email address, phone number, and venue name
Service Information: Details about your event, venue, or service requirements that you provide to us
Communication Data: Any correspondence you send to us via our contact form or email
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and device information
Usage Data: Information about how you use our website, including pages visited and time spent on pages

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to your inquiries and provide information about our services
To process and manage bookings and service requests
To communicate with you about events, services, or opportunities
To send you quotes and proposals for events or services
To improve our website and services
To comply with legal obligations
To protect our legitimate business interests

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., contact form submissions)
Contractual Necessity: When processing is necessary to perform a contract with you or to take steps before entering into a contract
Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms
Legal Obligation: When we need to comply with a legal or regulatory obligation

6. Data Sharing and Third Parties

We may share your personal data with:

Service Providers: Third-party vendors who perform services on our behalf (e.g., email service providers, web hosting)
Business Partners: Venues, artists, or other partners involved in providing services to you, only as necessary to fulfill your requests
Legal Authorities: When required by law, regulation, or legal process

We do not sell your personal data to third parties. All third parties we work with are required to protect your personal data in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Contact form inquiries: Retained for up to 3 years unless you request deletion
Service contracts: Retained for the duration of the contract and 7 years thereafter for legal compliance
Marketing communications: Retained until you withdraw consent or unsubscribe

When personal data is no longer needed, we will securely delete or anonymize it.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data in certain circumstances
Right to Restrict Processing: You can request that we limit how we use your personal data
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
Right to Object: You can object to processing of your personal data based on legitimate interests
Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@royaljellyevents.com. We will respond to your request within one month.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

We currently use essential cookies necessary for the website to function properly. We do not use third-party advertising cookies or tracking cookies for marketing purposes.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use secure protocols (HTTPS) for data transmission and take reasonable steps to protect the data we collect and process.

11. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

12. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Complaints

If you have concerns about how we process your personal data, you have the right to lodge a complaint with a supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD):

Agencia Española de Protección de Datos
Website: www.aepd.es
Telephone: +34 912 663 517

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Royal Jelly Events
Email: info@royaljellyevents.com
Location: Barcelona, Spain